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Financial Operations Billing Supervisor

What you ll be doing...

As a Bill Print Supervisor for 15-20 Union associates, you will be responsible for managing the bill print and mail insertion of Verizon s landline customer bills and/or the keying functions for remittance processing. You will be responsible for measuring keying performance through data analysis and reporting. As leader of a team in a production environment you will be challenged to motivate employees to meet/exceed daily billing commitments by managing priorities and maintaining a positive work environment. The production environment consists of high speed printers and mail machines. You will also work with on- site vendors who provide technical support and perform warehousing functions. You will interact daily with the USPS to order supplies and submit mail for daily truckload pickups. In addition to the USPS, you will be the point of contact with Marketing, IT and revenue assurance. You will assess and identify training and development opportunities for your team in addition to preparing performance appraisals. Knowledge of the Verizon Attendance plan, FMLA policies, and the absence reporting system will be important. Reducing expenses, improving efficiency through process improvement and communicating effectively with your peers will be pivotal for your success.

What we re looking for...

You'll need to have:

  • Bachelor s degree or four or moreyears of work experience.
  • Four or more years of relevant work experience.
  • Three or more years of supervisory experience.

Even better if you have:

  • Master s or Bachelor's degree in finance or related field.
  • Proven ability to motivate a team to meet or exceed performance objectives.
  • Experience with Excel, Microsoft word, and PowerPoint.



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